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Frequently asked questions

Frequently asked questions

Can I change my billing address?

Mail us at plantsfermosa@gmail.com or Call us at +91-70823-72185 to change your order information. Please note that after your order is shipped you cannot change any details on your order.

Can I change my order information?

Mail us at plantsfermosa@gmail.com or Call us at +91-70823-72185 to change your order information. Please note that after your order is shipped you cannot change any details on your order.


Can I change the delivery address?

Mail us at plantsfermosa@gmail.com or Call us at +91-70823-72185 to change your order information. Please note that after your order is shipped you cannot change any details on your order.


Can I customise the product?

You can call us or whatsapp at +91-70823-72185, and your order will be placed as per your choice. Please mention preferable colours, sizes, finish and other details.



Can I place an Order over the Phone?

Yes, you can place the orders on the phone. Call us on +91-70823-72185 We are available from 9:30 am to 6:30 pm (Mon - Sat).


Guidelines For Writing Product Reviews

  • Product reviews on fermosaplants.com are an optimum way to help fellow customers decide what to buy, and what to avoid. Here are tips to writing product reviews:
  • It's always better to review a product you have used
  • Provide a relevant, unbiased product overview. List all the pros and cons of the product. Make sure you write a review that stays consistent even after years
  • Provide facts to back up your opinion.
  • Do not provide inaccurate information. If you're not sure, research.
  • Be creative but stay on topic.
  • A quick edit and spell check will give you credibility. Also, break reviews into tiny meaningful pointers.

How to Place an Order?

  • Log on to fermosaplants.com
  • Or call us on +91-70823-72185
  • Or Mail us the product details on plantsfermosa@gmail.com. Kindly include the Product name and quantity, Your Name, Email Address, Contact Number, Complete address along with pincode and the preferred Payment Method.

What are the Payment Mode Available?

We accept Online Payments by Debit Card, Credit Card, Net banking, and Bank Transfer.

If you choose Bank Transfer as the Payment Options, Please call us or whatsapp on +91-70823-72185 and confirm the same or send us an email on plantsfermosa@gmail.com with the payment details.