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Privacy policy

Privacy policy

This privacy policy sets out how Fermosa Plants uses any information that you provide during your transaction with Fermosa Plants or when using or surfing the website.

Fermosa Plants is committed to ensuring that your privacy is protected. Any information you provide to Fermosa Plants which is purely personal, will never be shared with any other individual or third party unless absolutely necessary like the address and mobile number for provision of courier services.

Fermosa Plants may revise its policies from time to time which will be disclosed on the website immediately. Please check this page from time to time to ensure that you are informed of any changes. This policy is effective 31 March 2022.

What we collect

 We may collect the following information:

  • name and job title
  • contact information including postal and email address
  • other information relevant for customer surveys and/or offers rolled out by Fermosa Plants.

 What we do with the information we gather

We require this information to ensure provision of services to the customer such as for delivery, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customize the website according to your interests.


We are committed to ensuring that your information is secure. We assure you that the personal information you share with us is only meant to be used for courier service and make a data base for our customers.

In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website you visit.

 Controlling your personal information

We will not sell, distribute or share your personal information in any manner to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.